FAQ

Why is Linux installed by default instead of Windows?

Interstellar Computing adopts a "Linux First" approach for the machines we sell, which is why we install Linux by default, rather than Windows. This decision is influenced by the constantly changing requirements for the Windows Operating System. Additionally, some of the machines we offer may not meet the current Windows specifications. However, for compatible machines, we will typically provide an option to install the latest version of Windows.

Do you offer shipping outside of the United States?
We currently do not offer International Shipping. This may change at a later date.

What is your return/warranty policy?
Please reach out to support@interstellar-computing.com for assistance with any returns or warranties. Purchasing any machine (Laptop, Desktop, etc.) comes with a 60-Day Warranty. Interstellar Computing does not provide repair or replacement for Water Damage, Physical damage, Damage caused by improper handling & shipping, Cosmetic wear (scratches, scuffs, discoloration) present at time of sale, Software issues, viruses, data loss, or operating system corruption, Unauthorized hardware modifications such as soldering/desoldering work (Please Note that while User-serviceable modifications such as SODIMM RAM upgrades and M.2 or SATA SSD replacement do not fall under this category, soldered RAM and SSD modification does), Normal battery degradation within acceptable parameters, and Accessories (chargers, cables, mice) unless specifically noted.

Does Interstellar Computing buy hardware from customers directly?
At this time, Interstellar Computing does not buy hardware directly from the customer.